{"id":463,"date":"2025-03-11T07:10:10","date_gmt":"2025-03-11T07:10:10","guid":{"rendered":"https:\/\/hydroveo.com\/?page_id=463"},"modified":"2026-03-15T02:16:36","modified_gmt":"2026-03-15T02:16:36","slug":"remboursements","status":"publish","type":"page","link":"https:\/\/hydroveo.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"463\" class=\"elementor elementor-463\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7192c029 e-flex e-con-boxed rt-parallax-bg-no e-con e-parent\" data-id=\"7192c029\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-377cd859 elementor-widget elementor-widget-text-editor\" data-id=\"377cd859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p data-start=\"41\" data-end=\"105\"><span class=\"BZ_Pyq_fadeIn\">Au <\/span><span class=\"BZ_Pyq_fadeIn\">Hydroveo, <\/span><span class=\"BZ_Pyq_fadeIn\">nous <\/span><span class=\"BZ_Pyq_fadeIn\">objectif <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">garantir <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">satisfaction <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">notre <\/span><span class=\"BZ_Pyq_fadeIn\">les clients.<\/span><\/p>\n<p data-start=\"107\" data-end=\"202\"><strong data-start=\"107\" data-end=\"124\"><span class=\"BZ_Pyq_fadeIn\">Retour <\/span><span class=\"BZ_Pyq_fadeIn\">P\u00e9riode<\/span><\/strong><br data-start=\"124\" data-end=\"127\" \/><span class=\"BZ_Pyq_fadeIn\">Clients <\/span><span class=\"BZ_Pyq_fadeIn\">avoir <\/span><strong data-start=\"142\" data-end=\"181\"><span class=\"BZ_Pyq_fadeIn\">15 <\/span><span class=\"BZ_Pyq_fadeIn\">jours <\/span><span class=\"BZ_Pyq_fadeIn\">apr\u00e8s <\/span><span class=\"BZ_Pyq_fadeIn\">recevant <\/span><span class=\"BZ_Pyq_fadeIn\">leur <\/span><span class=\"BZ_Pyq_fadeIn\">commande<\/span><\/strong> <span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">demande <\/span><span class=\"BZ_Pyq_fadeIn\">a <\/span><span class=\"BZ_Pyq_fadeIn\">retour.<\/span><\/p>\n<p data-start=\"204\" data-end=\"256\"><strong data-start=\"204\" data-end=\"225\"><span class=\"BZ_Pyq_fadeIn\">Retour <\/span><span class=\"BZ_Pyq_fadeIn\">Conditions<\/span><\/strong><br data-start=\"225\" data-end=\"228\" \/><span class=\"BZ_Pyq_fadeIn\">Pour <\/span><span class=\"BZ_Pyq_fadeIn\">\u00eatre <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e9ligibles <\/span><span class=\"BZ_Pyq_fadeIn\">pour <\/span><span class=\"BZ_Pyq_fadeIn\">a <\/span><span class=\"BZ_Pyq_fadeIn\">retour :<\/span><\/p>\n<ul data-start=\"258\" data-end=\"379\">\n<li data-section-id=\"weygvy\" data-start=\"258\" data-end=\"288\">\n<p data-start=\"260\" data-end=\"288\"><span class=\"BZ_Pyq_fadeIn\">Les <\/span><span class=\"BZ_Pyq_fadeIn\">produit <\/span><span class=\"BZ_Pyq_fadeIn\">doit <\/span><span class=\"BZ_Pyq_fadeIn\">\u00eatre <\/span><span class=\"BZ_Pyq_fadeIn\">inutilis\u00e9<\/span><\/p>\n<\/li>\n<li data-section-id=\"19dic0d\" data-start=\"289\" data-end=\"338\">\n<p data-start=\"291\" data-end=\"338\"><span class=\"BZ_Pyq_fadeIn\">Les <\/span><span class=\"BZ_Pyq_fadeIn\">produit <\/span><span class=\"BZ_Pyq_fadeIn\">doit <\/span><span class=\"BZ_Pyq_fadeIn\">\u00eatre <\/span><span class=\"BZ_Pyq_fadeIn\">en <\/span><span class=\"BZ_Pyq_fadeIn\">son <\/span><span class=\"BZ_Pyq_fadeIn\">original <\/span><span class=\"BZ_Pyq_fadeIn\">l'emballage<\/span><\/p>\n<\/li>\n<li data-section-id=\"1y052dm\" data-start=\"339\" data-end=\"379\">\n<p data-start=\"341\" data-end=\"379\"><span class=\"BZ_Pyq_fadeIn\">Les <\/span><span class=\"BZ_Pyq_fadeIn\">produit <\/span><span class=\"BZ_Pyq_fadeIn\">doit <\/span><span class=\"BZ_Pyq_fadeIn\">\u00eatre <\/span><span class=\"BZ_Pyq_fadeIn\">en <\/span><span class=\"BZ_Pyq_fadeIn\">nouveau <\/span><span class=\"BZ_Pyq_fadeIn\">condition<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"381\" data-end=\"476\"><strong data-start=\"381\" data-end=\"401\"><span class=\"BZ_Pyq_fadeIn\">Retour <\/span><span class=\"BZ_Pyq_fadeIn\">Proc\u00e9dure<\/span><\/strong><br data-start=\"401\" data-end=\"404\" \/><span class=\"BZ_Pyq_fadeIn\">Les <\/span><span class=\"BZ_Pyq_fadeIn\">client <\/span><span class=\"BZ_Pyq_fadeIn\">doit <\/span><span class=\"BZ_Pyq_fadeIn\">contact <\/span><span class=\"BZ_Pyq_fadeIn\">notre <\/span><span class=\"BZ_Pyq_fadeIn\">client <\/span><span class=\"BZ_Pyq_fadeIn\">service <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">suivants <\/span><span class=\"BZ_Pyq_fadeIn\">adresse :<\/span><\/p>\n<p data-start=\"478\" data-end=\"495\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"478\" data-end=\"495\"><span class=\"BZ_Pyq_fadeIn\">Info@<\/span><span class=\"BZ_Pyq_fadeIn\">hydroveo.<\/span><span class=\"BZ_Pyq_fadeIn\">com<\/span><\/a><\/p>\n<p data-start=\"497\" data-end=\"564\"><span class=\"BZ_Pyq_fadeIn\">Une fois <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">demande <\/span><span class=\"BZ_Pyq_fadeIn\">est <\/span><span class=\"BZ_Pyq_fadeIn\">approuv\u00e9e, <\/span><span class=\"BZ_Pyq_fadeIn\">retour <\/span><span class=\"BZ_Pyq_fadeIn\">instructions <\/span><span class=\"BZ_Pyq_fadeIn\">volont\u00e9 <\/span><span class=\"BZ_Pyq_fadeIn\">\u00eatre <\/span><span class=\"BZ_Pyq_fadeIn\">fourni.<\/span><\/p>\n<p data-start=\"566\" data-end=\"679\"><strong data-start=\"566\" data-end=\"588\"><span class=\"BZ_Pyq_fadeIn\">D\u00e9fauts <\/span><span class=\"BZ_Pyq_fadeIn\">Produits<\/span><\/strong><br data-start=\"588\" data-end=\"591\" \/><span class=\"BZ_Pyq_fadeIn\">Si <\/span><span class=\"BZ_Pyq_fadeIn\">a <\/span><span class=\"BZ_Pyq_fadeIn\">produit <\/span><span class=\"BZ_Pyq_fadeIn\">est <\/span><span class=\"BZ_Pyq_fadeIn\">d\u00e9fectueux <\/span><span class=\"BZ_Pyq_fadeIn\">ou <\/span><span class=\"BZ_Pyq_fadeIn\">endommag\u00e9 <\/span><span class=\"BZ_Pyq_fadeIn\">pendant <\/span><span class=\"BZ_Pyq_fadeIn\">livraison, <\/span><span class=\"BZ_Pyq_fadeIn\">Hydroveo <\/span><span class=\"BZ_Pyq_fadeIn\">volont\u00e9 <\/span><span class=\"BZ_Pyq_fadeIn\">remplacer <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">produit.<\/span><\/p>\n<p data-start=\"681\" data-end=\"808\"><strong data-start=\"681\" data-end=\"692\"><span class=\"BZ_Pyq_fadeIn\">Remboursements<\/span><\/strong><br data-start=\"692\" data-end=\"695\" \/><span class=\"BZ_Pyq_fadeIn\">Une fois <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">produit <\/span><span class=\"BZ_Pyq_fadeIn\">a <\/span><span class=\"BZ_Pyq_fadeIn\">a \u00e9t\u00e9 <\/span><span class=\"BZ_Pyq_fadeIn\">retourn\u00e9 <\/span><span class=\"BZ_Pyq_fadeIn\">et <\/span><span class=\"BZ_Pyq_fadeIn\">inspect\u00e9, <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">remboursement <\/span><span class=\"BZ_Pyq_fadeIn\">volont\u00e9 <\/span><span class=\"BZ_Pyq_fadeIn\">\u00eatre <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e9mis <\/span><span class=\"BZ_Pyq_fadeIn\">en utilisant <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">original <\/span><span class=\"BZ_Pyq_fadeIn\">m\u00e9thode <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">le paiement.<\/span><\/p>\n<p data-start=\"810\" data-end=\"919\"><span class=\"BZ_Pyq_fadeIn\">Les <\/span><span class=\"BZ_Pyq_fadeIn\">remboursement <\/span><span class=\"BZ_Pyq_fadeIn\">traitement <\/span><span class=\"BZ_Pyq_fadeIn\">temps <\/span><span class=\"BZ_Pyq_fadeIn\">peut <\/span><span class=\"BZ_Pyq_fadeIn\">varier <\/span><span class=\"BZ_Pyq_fadeIn\">entre <\/span><strong data-start=\"854\" data-end=\"880\"><span class=\"BZ_Pyq_fadeIn\">5 <\/span><span class=\"BZ_Pyq_fadeIn\">et <\/span><span class=\"BZ_Pyq_fadeIn\">10 <\/span><span class=\"BZ_Pyq_fadeIn\">entreprise <\/span><span class=\"BZ_Pyq_fadeIn\">jours<\/span><\/strong><span class=\"BZ_Pyq_fadeIn\">, <\/span><span class=\"BZ_Pyq_fadeIn\">selon <\/span><span class=\"BZ_Pyq_fadeIn\">sur <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">banque <\/span><span class=\"BZ_Pyq_fadeIn\">institution.<\/span><\/p>\n<p data-start=\"921\" data-end=\"1047\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"921\" data-end=\"937\"><span class=\"BZ_Pyq_fadeIn\">Retour <\/span><span class=\"BZ_Pyq_fadeIn\">Co\u00fbts<\/span><\/strong><br data-start=\"937\" data-end=\"940\" \/><span class=\"BZ_Pyq_fadeIn\">Sauf <\/span><span class=\"BZ_Pyq_fadeIn\">en <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">cas <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">a <\/span><span class=\"BZ_Pyq_fadeIn\">d\u00e9fectueux <\/span><span class=\"BZ_Pyq_fadeIn\">produit, <\/span><span class=\"BZ_Pyq_fadeIn\">retour <\/span><span class=\"BZ_Pyq_fadeIn\">exp\u00e9dition <\/span><span class=\"BZ_Pyq_fadeIn\">co\u00fbts <\/span><span class=\"BZ_Pyq_fadeIn\">peut <\/span><span class=\"BZ_Pyq_fadeIn\">\u00eatre <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">responsabilit\u00e9 <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">client.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Hydroveo, we aim to ensure the satisfaction of our customers. Return PeriodCustomers have 15 days after receiving their order to request a return. Return ConditionsTo be eligible for a return: The product must be unused The product must be in its original packaging The product must be in new condition Return ProcedureThe customer must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-463","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/pages\/463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/comments?post=463"}],"version-history":[{"count":6,"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/pages\/463\/revisions"}],"predecessor-version":[{"id":6468,"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/pages\/463\/revisions\/6468"}],"wp:attachment":[{"href":"https:\/\/hydroveo.com\/fr\/wp-json\/wp\/v2\/media?parent=463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- This website is optimized by Airlift. Learn more: https://airlift.net. Template:. Learn more: https://airlift.net. Template: 69d064cf46fa5cb5de9898c9. Config Timestamp: 2026-04-04 01:09:35 UTC, Cached Timestamp: 2026-04-05 17:37:16 UTC -->