Article 1 – Purpose
These General Terms and Conditions of Sale govern the sales carried out on the website Hydroveo.com between Hydroveo SNC and any person making a purchase through the site.

Article 2 – Products
Hydroveo offers for sale water leisure products such as paddle boards, kayaks, electric propulsion devices, and related accessories.

Photographs and descriptions are provided for informational purposes only and may show slight variations.

Article 3 – Prices
Prices are indicated in euros (€) or in any other currency displayed on the website.

Prices may include or exclude taxes and delivery costs depending on the destination.
Any customs duties or local taxes remain the responsibility of the customer.

Hydroveo reserves the right to modify its prices at any time.

Article 4 – Orders
Any order placed on the website implies full and unconditional acceptance of these Terms and Conditions.

Hydroveo reserves the right to cancel or refuse an order in the event of suspected fraud.

Article 5 – Payment
Payments can be made via:

• Credit card

• PayPal

• Apple Pay

Transactions are secured through the payment providers used by the website.

Article 6 – Delivery
Hydroveo delivers to Switzerland and countries within the European Union.

The average delivery time is estimated between 10 and 21 business days.

These timeframes are provided for informational purposes and may vary depending on logistical or customs conditions.

Article 7 – Right of Withdrawal
In accordance with European consumer law, the customer has a period of 15 days from the receipt of the product to exercise their right of withdrawal.

The product must be returned in its original condition, unused, and in its original packaging.

Article 8 – Defective Products
If a product has a manufacturing defect, Hydroveo undertakes to replace the product after verification.

Article 9 – Refunds
In the event of product return within the specified period, Hydroveo will issue a full refund after receiving and inspecting the returned product.

The refund will be made using the same payment method used for the order.

Article 10 – Liability
Hydroveo cannot be held responsible for indirect damages resulting from the use of the products sold.

Article 11 – Personal Data
The personal data collected is processed in accordance with the privacy policy available on the website.

Article 12 – Applicable Law
These Terms and Conditions are governed by Swiss law.